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Jenifer D’souza
Assistant to the Department Head
edst-head.assistant@ubc.ca
604.822.8994
PCOH 2007
- Coordinates Department Head’s schedule and assists with financial and other requirements.
- Serves as administrative assistant at departmental meetings and for the Society, Culture and Politics in Education program and Undergraduate Program in Advisory & Curriculum Committee.
- Processes faculty recruitment, appointment and reappointment.
- Processes Emeriti, Visiting, Adjunct, Post doc and other ad hoc faculty appointments.
- Processes Faculty leaves, reviews, merit, promotion and tenure.
- Processes GAA, GRA and GTA appointments.
- Updates the faculty & administrative directory; monthly billing of photocopying charges.

Kelly Xu
Graduate Program Assistant
grad.edst@ubc.ca | kelly.xu@ubc.ca
604.822.6647
PCOH 2005
- Advises prospective students on issues such as requirements for admission
- Coordinates all aspects of graduate program admissions, including the selection process and bringing cases requiring special adjudication to an admissions committee for determination
- Follows up on student awards by processing documentation and ensuring students receive awards
- Coordinates new student orientation and graduation
- Serves as administrative assistant for the Graduate Program Advisory & Curriculum, Ph.D. Admissions/Management, and M.A. committees
- Interprets University and department policies and procedures, and provides guidance and interpretation of same to students, faculty and staff
- Serves as administrative assistant to Scholarship & Fellowships Committee

Lynn Zhang
Administrative Assistant
lynn.zhang@ubc.ca
604.822.5374
PCOH 2003
- Responds to general inquiries by phone, email, or in person.
- Assists with meeting room bookings.
- Assists with admissions; and Scholarship & Fellowships files.
- Assists with financial processing and inquiries.
- Processes GAA, GRA and GTA appointments.
- Trouble shooting - fax, photocopy machine(s); and orders supplies.
- Serves as administrative assistant to Adult Learning and Education program; Higher Education program; Educational Administration and Leadership program; and Doctor of Education program.

Shermila Salgadoe
Administrative Manager
shermila.salgadoe@ubc.ca
604.822.6538
PCOH 2008
- Manages all Human Resources and employment issues
- Manages Departmental financial budgets including faculty research accounts
- Manages and supervises administrative staff
- Assists in Course scheduling and faculty teaching load
- Manages hiring and appointment of faculty, staff, sessionals/adjunct instructors, post docs and graduate students
- Member of the Joint Health and Safety Committee


Carl Luk
Web & Communications Coordinator
carl.luk@ubc.ca
604.822.6349
PCOH 2009
- Responsible for the management of the Department Website
- Coordinates the design (creates, writes and implements the websites’ navigation, layout and content), implementation, hosting and ongoing maintenance of the website
- Designs advertisements, posters, announcement banners, and presentations
- Manages public relations and promotions through social media channels
- Provides support to faculty and staff members on understanding and using web technologies

Sophia Choi
Administrative Assistant (on leave)
grad.edst@ubc.ca | sophia.choi@ubc.ca
604.822.5374
PCOH 2003
- Responds to general inquiries by phone, email, or in person.
- Assists with meeting room bookings.
- Assists with admissions; and Scholarship & Fellowships files.
- Assists with financial processing and inquiries.
- Processes GAA, GRA and GTA appointments.
- Trouble shooting - fax, photocopy machine(s); and orders supplies.
- Serves as administrative assistant to Adult Learning and Education program; Higher Education program; Educational Administration and Leadership program; and Doctor of Education program.